Customers can count on Kohl’s department store to deliver discounted pricing on all its goods, from men’s and women’s clothing, shoes to bedding and cookware. Now, customers at the Tacoma location can enjoy a whole new shopping experience unlike anything they’ve experience before at the retailer.
The company is testing a new 35,000-square-foot concept store that’s smaller in size but that’s also easier for shoppers to navigate through products and deals. Part of the store reimagining includes open sightlines and seamless self-pickup services. From the checkout stands’ location to the increased number of mannequins of different sizes, customers will also notice a refreshed shopping perspective at one of their favorite retailers. With diversity and inclusion top of mind, the company hopes its different sized and diverse mannequins will welcome all customers with open arms – and provide them with some fashion ideas, too.
The company reinvention aims to serve customers by boosting their overall shopping experience. Kohl’s wants to be a go-to retailer for active and casual lifestyles. To stay in that conversation as a leading shopping destination, Kohl’s is enhancing the shopping experience from multiple angles.
Tacoma customers can get a first-hand peek of the company’s strategy. Kohl’s hopes to fulfill every customer’s unique need by making it easier to browse, discover and shop. The new way of doing business is designed to allow customer to find items they need today and items they’ll need tomorrow.
With the rise of online shopping, Kohl’s sees an opportunity to overhaul its in-person experience to the benefit of its busy consumer. Before long, the blueprint will spread across other stores as the new ideas are tested and refined. Up to 100 stores will eventually follow the new model being tried out in Tacoma.
Company leaders believe they are designing a whole new store from scratch, with high hopes of exceeding customer expectation beyond competitive pricing.
The omnichannel retailer – the nation’s largest with nearly 1,200 locations in 49 states – offers national and exclusive brands and daily savings opportunities through coupons and Kohl’s Cash.
The store’s pledge is to understand and embrace customers and employees from all walks of life. Kohl’s is embedding diversity and inclusion into all aspect of company operations through listening, learning and taking action in a manner that benefits everyone.
There are so many great places to shop in Tacoma and this is another example. It is another reason why so many like to call the area “home.” If you are interested in Tacoma real estate, contact us today about a home loan.